Returns

We will accept returns of unused and unopened products within 14 days from receiving your order. Unfortunately and without exception, we cannot accept returns on used or opened items.

Please email help@victani.com if you would like to return your unused and unopened product(s). We do not refund the original shipping costs. With your return, we ask that you include the shipping slip. A return received without the original shipping slip can not be accepted nor will you be issued a refund.

Please insure and get tracking information for your return as Victani Inc. is not responsible for any returns that are lost in the mail.

If your order arrives damaged in the mail, please save the box and merchandise and contact us as soon as possible.

We can only accept products purchased from our website.

Shipping

Victani Inc. ships via USPS. We ship internationally.

Free shipping for orders over $40 in the US and over $200 in Canada.

We process orders as soon as they arrive and we strive to have your package ready for shipment on the next business day.

If you have any other shipping questions, please contact us at help@victani.com.